Term and Conditions

2. User Obligations and Responsibilities

Account Information

When creating an account or making a purchase, you agree to:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Maintain the security of your password and accept all risks of unauthorized access
• Notify us immediately of any unauthorized use of your account

Prohibited Activities

You may not:

• Use our website for any illegal purpose or in violation of any laws
• Attempt to gain unauthorized access to our systems or user accounts
• Interfere with the proper functioning of our website
• Use our website to infringe upon any intellectual property rights
• Make false or fraudulent purchases

Age Requirement

You must be at least 18 years old to make a purchase on our website. By placing an order, you represent that you meet this age requirement.

3. Products and Services Description

Product Range

Palecek Lighting Store specializes in sophisticated lighting solutions including:

• Chandeliers
• Linear Suspensions
• Multi-Pendants
• Pendants
• Wall Sconces

Product Information

We strive to provide accurate product descriptions, specifications, and imagery. However, please note:

• Actual colors may vary slightly due to monitor settings
• Product dimensions are approximate
• Some products may have minor variations as part of their handcrafted nature

Availability and Service Areas

We currently ship to most regions worldwide, excluding:

• Parts of Asia
• Remote areas as determined by our shipping carriers

We reserve the right to limit quantities and refuse service where we cannot reasonably fulfill orders.

4. Ordering and Payment Terms

Order Process

The ordering process consists of:

• Product selection and addition to cart
• Providing shipping and billing information
• Payment authorization
• Order confirmation

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

Order Confirmation

Your receipt of an order confirmation does not constitute our acceptance of your order. We reserve the right to cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies, or errors in product or pricing information.

Pricing

All prices are in US dollars. We reserve the right to adjust prices at any time, but price changes will not affect confirmed orders.

5. Shipping and Delivery

Order Processing

All orders are processed within 1-2 business days after payment confirmation. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

Shipping Methods

We offer two shipping options:

• Standard Shipping – $12.95 via DHL or FedEx (10-15 business days after dispatch)
• Free Shipping – Available for orders over $50 via EMS (15-25 business days after dispatch)

Delivery Times

Delivery times are estimates and may vary depending on:

• Your location
• Customs processing
• Weather conditions
• Carrier delays

Some remote areas and parts of Asia may have extended delivery times or may not be serviceable.

International Orders

International customers are responsible for:

• Any customs duties, taxes, or fees imposed by your country
• Providing accurate customs documentation information
• Complying with all import regulations of your country

6. Returns and Exchanges

Return Window

We accept returns within 15 days from the date of delivery.

Condition Requirements

To be eligible for return, products must be:

• In original, unused condition
• In original packaging with all documentation
• Free from any damage, installation, or modification

Non-Returnable Items

The following items cannot be returned or exchanged:

• Custom-made or specially ordered chandeliers and lighting fixtures
• Products that have been installed, used, or modified
• Items with damaged packaging or missing original components
• Clearance or final sale items (clearly marked at time of purchase)

Return Process

To initiate a return:

1. Contact our customer service at [email protected] within 15 days of delivery
2. Receive return authorization and instructions
3. Package and ship your return to: Palecek Lighting Store, 1054 Hewes Avenue, Hanover, US 21076
4. Await inspection and processing

Refunds

Refunds will be processed within 5-7 business days after we receive and inspect your return. Please note:

• Shipping charges are non-refundable
• Customers are responsible for return shipping costs
• Refunds will be issued to your original payment method

7. Intellectual Property

All content on this website, including but not limited to:

• Text, graphics, logos, and icons
• Product designs and descriptions
• Images and photographs
• Website layout and design

are the property of Palecek Lighting Store or our content suppliers and are protected by international copyright and intellectual property laws.

You may not:

• Reproduce, distribute, or modify any content without our express written permission
• Use our trademarks or logos without authorization
• Use any meta tags or other “hidden text” utilizing our name or trademarks

8. Limitation of Liability

Palecek Lighting Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

• Your use or inability to use our website or products
• Any unauthorized access to or use of our servers
• Any interruption or cessation of transmission to or from our website
• Any bugs, viruses, or similar that may be transmitted through our website
• Any errors or omissions in any content
• Any loss or damage incurred as a result of your use of any content posted or shared through the website

Our total liability to you for all claims arising from or related to the website or our products is limited to the amount you paid for the products that are the subject of the claim.

Product Installation

Lighting fixtures should be installed by a qualified electrician. Palecek Lighting Store is not responsible for:

• Improper installation of our products
• Damage resulting from improper installation or use
• Any electrical issues arising from installation

9. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms and Conditions, explains how we collect, use, and protect your information.

By using our website, you consent to the collection and use of information as described in our Privacy Policy.

10. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any changes constitutes your acceptance of the new Terms and Conditions.

We will make reasonable efforts to notify users of any material changes to these terms.

11. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States and the State of [State], without regard to its conflict of law provisions.

Any dispute arising from these Terms and Conditions or your use of our website shall be resolved through good-faith negotiations. If such negotiations fail, the dispute shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association.

12. Contact Information

13. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other legal notices published by us on the website, constitute the entire agreement between you and Palecek Lighting Store regarding your use of our website and products.

If any provision of these Terms and Conditions is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions, which shall remain in full force and effect.